Shipping policy

1) Dispatch Time (Within 48 Hours on Business Days)
All orders are processed and dispatched within 48 hours (business days) after payment is confirmed.
Business days exclude Saturdays, Sundays, and Japanese public holidays.

2) Japan Direct Shipping
We offer Japan direct shipping — all products are shipped from Japan to international destinations with worldwide delivery available.

3) Shipping Carriers: Japan Post / EMS
We ship using Japan Post services, including EMS (Express Mail Service) where available.
Carrier options may vary depending on destination, parcel size/weight, and local delivery conditions.

4) Delivery Time (Transit Time Depends on the Carrier)
International delivery time depends on the carrier’s transit schedule and your destination country/region.

5) Tracking
If tracking is available for the selected method, a tracking number will be provided after dispatch so you can track your shipment online.

6) Customs Duties, Taxes & Import Fees (Buyer Responsibility)
International shipments may be subject to customs duties, import taxes (VAT/GST), and handling fees charged by the destination country/region.
Any customs duties or taxes incurred are the buyer’s responsibility.